The phone call was terrible, jarring me from my pleasant thoughts of going home in less than an hour. Before the call, I so looked forward to going home. Now, I so looked forward to ending it. Or to strangling the person on the other end of the line. Thankfully, the call ended. But the annoyance remained in me and what transpired got me thinking…
He was just impossible. And horrible. And damned unreasonable. I hate that kind of person – he who flaunts his money, clout and power, who thinks he owns the world and anyone in it just because he is rich.
Being rich is not an excuse to be rude. Indeed, all the luxuries and privileges in this world would not entitle one to decency and breeding.
Being rich does not entail anyone the right to be nasty, demeaning and arrogant. Yes, we did a mistake (a slight one at that) with his hotel reservations but having him all worked up and breathing down our necks with as much anger and sarcasm as he could muster was unnecessary. So was the SOB curse that he directed to my colleague.
That’s what really made me angry. The curse. And the fact that no apologies would suffice, not one among the many logical reasons and explanations was acceptable to him. It was crazy! Reasoning with him was futile and draining - emotionally, mentally and physically, because it was like reasoning with a two-year old, if not with a demented person. At least, a two-year old child would be nice.
In my three years in the business, I especially hate hearing this line, said with dripping pompousness, “Do you know who I am?” Hearing this question makes me see red that sometimes, I am tempted to answer, “No, sir. Because you are not as famous as you think you are and your clout does not reach this far.” But of course, being the customer-oriented person that I am (or maybe, I am just nice), I would simply sweetly say no. Good thing Mr. Rich Guy did not make the mistake of saying those words or I would have forgotten being customer-oriented and nice.
I really don’t have anything against rich people. Some rich people are actually nice and it is just ironic that those who are really rich are the ones who are humble. The nouveau riche, meanwhile are the ones who are arrogant. They are the ones so obsessed with flaunting their newfound wealth, so vain in thinking that everyone knows them and they can make people do what they demand just because they have the money.
Being the arrogant and self-centered nouveau riche that he is, no wonder Mr. Rich Guy came out downright rude. Too bad we live in a sue-happy society or I would just gladly tell him to shut up and get lost.
Thus this blog. Just so I can let it all out.
===============
reprinted from my Friendster blog, dated July 17, 2007. Why? 'coz just this morning I had a phone call that is almost similar to what transpired last year. It's actually worse because the lady was very unreasonable and inexcusably rude even when it is not our fault but hers. And I am so pissed to even consider doing a different blog.
He was just impossible. And horrible. And damned unreasonable. I hate that kind of person – he who flaunts his money, clout and power, who thinks he owns the world and anyone in it just because he is rich.
Being rich is not an excuse to be rude. Indeed, all the luxuries and privileges in this world would not entitle one to decency and breeding.
Being rich does not entail anyone the right to be nasty, demeaning and arrogant. Yes, we did a mistake (a slight one at that) with his hotel reservations but having him all worked up and breathing down our necks with as much anger and sarcasm as he could muster was unnecessary. So was the SOB curse that he directed to my colleague.
That’s what really made me angry. The curse. And the fact that no apologies would suffice, not one among the many logical reasons and explanations was acceptable to him. It was crazy! Reasoning with him was futile and draining - emotionally, mentally and physically, because it was like reasoning with a two-year old, if not with a demented person. At least, a two-year old child would be nice.
In my three years in the business, I especially hate hearing this line, said with dripping pompousness, “Do you know who I am?” Hearing this question makes me see red that sometimes, I am tempted to answer, “No, sir. Because you are not as famous as you think you are and your clout does not reach this far.” But of course, being the customer-oriented person that I am (or maybe, I am just nice), I would simply sweetly say no. Good thing Mr. Rich Guy did not make the mistake of saying those words or I would have forgotten being customer-oriented and nice.
I really don’t have anything against rich people. Some rich people are actually nice and it is just ironic that those who are really rich are the ones who are humble. The nouveau riche, meanwhile are the ones who are arrogant. They are the ones so obsessed with flaunting their newfound wealth, so vain in thinking that everyone knows them and they can make people do what they demand just because they have the money.
Being the arrogant and self-centered nouveau riche that he is, no wonder Mr. Rich Guy came out downright rude. Too bad we live in a sue-happy society or I would just gladly tell him to shut up and get lost.
Thus this blog. Just so I can let it all out.
===============
reprinted from my Friendster blog, dated July 17, 2007. Why? 'coz just this morning I had a phone call that is almost similar to what transpired last year. It's actually worse because the lady was very unreasonable and inexcusably rude even when it is not our fault but hers. And I am so pissed to even consider doing a different blog.
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